Privacy Policy

Information We Collect

Account Information

• Name, email address, and profile picture via Google Sign-In
• Phone number (if you provide it)

Listing Data

• If you post a listing: property details, photos, contact information
• Your search history and saved preferences

Usage Data

• Pages visited, features used, device type, browser
• IP address and approximate location

Payment Data

• Processed by Cashfree (our payment partner). We do not store card/UPI details.
• We store: transaction ID, subscription status, amount paid

How We Use Your Data

• To provide the service: showing listings, enabling contact unlocks, managing subscriptions
• To improve the platform: analytics, bug fixing, feature development
• To communicate: service updates, support responses
• To prevent fraud and enforce our terms

Data Sharing

We do not sell your personal data. We share data only with:

• Cashfree — for payment processing
• Google — for authentication
• AWS — for hosting and storage
• Law enforcement — if legally required

Cookies

We use essential cookies for authentication and session management. No third-party tracking cookies.

Data Retention

• Account data: retained until you delete your account
• Listing data: auto-expires after 30 days (or when marked as rented)
• Payment records: retained for 7 years (legal requirement in India)

Your Rights

• Access: Request a copy of your data
• Delete: Request account deletion by emailing us
• Correct: Update your profile information anytime

Security

We use HTTPS encryption, secure authentication (OAuth 2.0), and encrypted database connections. Payment data is handled by PCI-DSS compliant partners.

Changes

We may update this policy. Continued use of the service after changes constitutes acceptance.

Contact

For privacy concerns, email: support@gharr.co